The Horizon organization has been providing gaming services since 1994. With a dedicated and experienced staff of clerks, customer service agents, linesman, computer technicians and managers, we provide a superior service to our onshore agents. With day to day onshore operations becoming more unmanageable with the high level of service and options that players have come to expect from offshore operations. Horizon Per Head has provided many agents with the service and security that is needed to compete in this day and age.
Our call center is staffed with highly experienced and fluent English speaking clerks. We know that our North American clientele demand a personal service experience and communication is key to providing an agent with satisfied players. That is why we recruit our staff with the highest level of English fluency and comprehensive knowledge of the industry.
Our linesman, clerks, service representatives and managers have all worked many years in the gaming industry. The lines management staff is constantly working hard to set lines correctly and grade them fast. This dedication, day in and day out, over the last 15 years has made us experts at what we do.
We provide all of this and more to our customers at competitive service rates. We will personalize your service package to meet your specific needs, contact one of our representatives now and get the peace of mind you have earned.